Intenz
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Easy Replacement
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1 Year warranty
Tech specs
Manufacturer Details
Brand
CROSSBEATS
Manufacturer
SBT Digital
Model
KS-X20
Model Name
INTENZ
Model Year
2023
Generic name
Roar Headphone
Country of Origin
PRC
Product Specifications
Earbud weight
3 gms
Charging case
38 gms
Earbuds & Charging case weight
41 gms
Charging case dimensions
50.8 x 22.1 x 55.5mm
Earbuds dimensions
18.7 x 19.5 x 32.0mm
Connectivity
Compatibility
iOS, Android & Windows
Bluetooth version
5.3
Wireless range
10M
BT supported
AAC/SBC/HSP/HFP/A2DP/AVRCP
Audio
Driver size
11 mm
Technology
AI Environmental Noise Cancelling
Frequency
20-20000 HZ
Speaker sensitivity
Up to 112±3dB
Battery
Battery type
Lithium Polymer
Earbuds Battery capacity
35mAh
Battery capacity
400mAh
Battery Included
Yes
Battery Required
Rechargeable Battery Included
Total Playtime
Up to 60 hrs.
Charging type
USB Type C
Charging Time
60 mins
Charging type
Type-C charging
Charging indicator
Yes
Additional Features
Hands-free calling
Yes
Voice assistants
Siri & Ok Google
Microphone
2 mics, *1 on each earbud
Fit
Form factor
In-ear earbud
Controls
Touch controls
What's in the box
- 1 X Crossbeats Intenz TWS
- 1 X Type C Charging Cable
- 1 X Charging Case
- 1 X Warranty Card
- 1 X Instructions Manual Card
FAQ
About the Product
- Is the Crossbeats Intenz touch-enabled?
A – Yes, the Intenz has smart touch controls.
- Can I use a single earbud?
A – Yes, you can use one single earbud while the other one is inside the case.
However, both earbuds will be connected to the phone.
- Do both earbuds work for voice calling?
A – Yes, during voice calls you can hear the voice on both earbuds.
- Is Noise Canceling available on the earbuds?
A – Yes, Intenz has Environmental Noise Canceling to drown out the chaos.
- How many mics does the Intenz have?
A – There are 2 microphones for crisp & clear voice quality.
- Is Intenz waterproof?
A – No, the Crossbeats Intenz is water & dust resistant with IPX4 rating.
Compatibility
- Can I connect the Intenz with my iPhone?
A – Yes, the Crossbeats Intenz is both iOS and Android compatible.
- What is the Bluetooth version for Intenz?
A – Bluetooth 5.3
- Can I connect the earbuds to my laptop?
A – Yes, you can.
- What is the Bluetooth range for Intenz?
A – 10mtrs or up to 33ft.
- Can I use Siri or Ok Google?
A – Yes, Intenz is enabled with AI Voice assistants.
Battery & Charging
- What is the battery backup on the Crossbeats Intenz earbuds?
A – Intenz throws out a total playtime of up to 10 hours.
- How much time do the earbuds take to charge?
A – Up to 60 mins for a full charge.
- What is the charging type?
A – The Intenz TWS comes with a Type-C charging option.
- Does the earbuds have a battery level indicator?
A – No, but the charging case will show the status of the charge.
- Can I charge the earbuds using my laptop/PC?
A – Yes, you can.
Power On/Off
- How to get started with the earbuds?
A – a. Take out the earbuds from the charging case.
b. The earbuds will auto power on.
c. Search for CB-Intenz in your phone’s Bluetooth list.
d. Click to connect
- How to power off the earbuds?
A – Place the earbuds inside the charging case to turn them off.
Troubleshooting/Reset
- How to reset my Intenz earbuds?
A – Tap on the earbuds for 5 times to reset the earbuds.
Warranty Claim
- How do I claim the warranty?
A – Drop us an email at support@crossbeats.com and our support team will check the
warranty claim request and get back to you.
- How many months warranty does the Intenz have?
A – 6 months of limited warranty and additional 6 months upon the registration of the product on the website within 10 days of purchase.