Expedited shipping options are available at an additional cost.

We cannot ship items to P.O. Boxes, APO/FPO/DPO addresses.

Shipments are subject to carrier on time performance and availability.

In addition to transit time, there may be processing time. Please note the estimated delivery date at check out.

Each order would be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders

Once an item has been shipped, we cannot change or alter the shipping address

All return charges will be paid by the customer and Crossbeats will not refund that

We shall ensure to update you with regard to your Order’s status at every step via emails or updates on the Website. In the event You are unable to read the emails or have not received the emails or any form of intimation, please reach out to our Customer Care at support@crossbeats.com

You will get updates on your registered e-mail, with the product tracking ID and the status of the product delivery. You can click on the link shared to your e-mail to check when your package will arrive, or you can even visit the website and click on ‘Track your Order’, by entering your Order id and registered e-mail id, you can track your order.

The delivery estimation message calculates the delivery date based on your "zip code”. Please note that your order will be delayed if we need to contact you for address verification or other issues related to your order. 

Shipments subject to performance restrictions. This includes but is not limited to; severe weather, natural disasters, and other conditions beyond our control.